Redlands, Brisbane. Working Australia-wide.
Got a bookkeeper? Good.Got a safety system? That's the bit I build.
I build the safety systems, onboarding, records and admin behind your business, then hand them over so you run them.
$490 fixed. Written gap list. Call 0459 968 616 or WhatsApp. No bots, no forms.
- 25 years on both sides of the site office
- Ran a $2m commercial trade business
- Built, handed over, you run it
Does any of this sound familiar?
- You've got a bookkeeper, but no written safety system.
- Your SWMS are on someone's phone, if they exist.
- New starters get shown the ropes, not an induction.
- Insurances and licences are current, you think.
- A head contractor asks for your paperwork and the week stops.
- Admin waiting for you when you finally get home.
Sound familiar? That's where I start.
Three reasons people ring me
You're going for bigger jobs.
Tenders, prequalification and head contractors all ask for the same folder of documents. I make sure it exists and it's current.
You're taking someone on.
First employee, apprentice or subbie. Onboarding, inductions, records and the paperwork that keeps you both covered.
You want a share of the Games and major-project work.
A decade of building, transport and infrastructure is coming to South East Queensland, with the 2032 Games at the centre. It will be let through tenders. Local businesses with their paperwork ready will get it.
Get tender-readyFree local sessionsWhat I build
A safety system you actually use.
WH&S policies, SWMS templates, risk assessments, registers and inductions, written for your trade and the size of your crew, set up and kept current.
Onboarding and records that hold up.
Employee and subcontractor files, licences, Blue Cards, insurances and training records, in one place, with reminders before anything expires.
Systems that talk to each other.
Quotes, jobs, customers and invoices in one place, set up around how you work, so nothing is entered twice and nothing lives only in your head.
Books kept tidy, as part of the package.
Bookkeeping and the money side, kept up to date alongside the rest, so your records are ready when a tender, a bank or your accountant asks.
Websites and custom apps when nothing off the shelf fits.
See what I've builtWhat's in a safety system?
Not a binder that sits on a shelf. A working system, sized for your crew, that a head contractor can flick through and nod.
- WH&S policy and responsibilities
- Safe work method statements for the jobs you actually do
- Risk assessments and a hazard register
- Site and task inductions, with records
- Incident and near-miss reporting
- Plant, equipment and PPE registers
- Licence, ticket and insurance tracking with expiry reminders
- A folder it all lives in, so it can be sent in an hour
Start with the Compliance and Systems Check
We do it on a call, or in person at my office in Cleveland. I go through your business against what head contractors, insurers and buyers actually ask for: safety system, onboarding, records, insurances, licences, systems and books. You get a written gap list in plain English, what's fine, what's missing, what to fix first.
$490 fixed. No GST added. Written gap list within a week.
Most people then have me close the gaps. Some do it themselves from the list. Either is fine.
I've run a trade business. I know what Sunday-night admin looks like.
I co-founded a commercial carpentry company in the UK and took it to around $2m in turnover on defence, prison and school sites. Then a residential carpentry business here in Queensland. Payroll, estimating, QBCC licensing, WH&S, chasing payments, the lot. I learned it at a kitchen table at ten o'clock at night.
That's what I set up for you.
More about HeidiWhat's it costing you right now?
- How many hours a week disappear into admin?
- How long does it take to get an invoice out the door?
- How much of the business only works because you're there?
None of that is a character flaw. It's a setup problem, and setup problems can be fixed.
How it works
The check
$490fixed
Written gap list in plain English: what's fine, what's missing, what to fix first.
The Setup
from$1,900
I close the gaps: safety system, onboarding, records, systems, books, whichever you need. Built with you, handed over working.
The Ongoing
from$349a month
Records kept current, books kept up to date, reminders before anything expires, and someone to ring when a head contractor asks for the folder.
Not GST registered, so no GST is added to these prices. The $490 comes off The Setup if you go ahead within 30 days.
The tools I set up, if you're curious
I work in whichever system fits your trade and your head, and I'll tell you honestly if the one you've already paid for is the wrong one. ServiceM8, Tradify, Xero, MYOB, Hnry, Google Workspace, and custom apps built when nothing off the shelf does the job. I built Joblee, a quoting and job tracking app, because a tree crew needed one.
See JobleeWho I've set up
Lop & Drop Tree Care is my daughter and her partner's business. I built its whole back office from scratch, safety system, onboarding, quoting, books and compliance, which is how H&Co started.
Website · Google · Reviews
Lop & Drop Tree Care
A complete 11-page marketing website built end to end: content, design, SEO, and an automated quote-request system with spam protection and automatic reply emails. Plus a rebuilt Google presence and a branded review system.
- 11 pages, 9 services
- Automated quote form with spam protection
- SEO for Brisbane & Redlands local search
- 33 five-star Google reviews
Custom software
Custom trade-management app
A business app I built that runs a trade company's entire workflow from quote to payment: itemised quoting, branded PDF invoices, online quote acceptance, scheduling, payment tracking and automated email reminders. It installs on a phone like an app.
- Quote to payment in one system
- 15+ database tables, role-based access
- 15+ automated email workflows
- Branded PDF quotes, invoices & receipts
The app in action: quote, schedule, invoice, paid.
Sample data. Coastline Trade Services is not a real business.
"A quote that used to take 30 minutes now takes 3. We don't know what we'd do without it."Abbie and Jamie, Lop & Drop Tree Care
Set up to stand on your own.
Show me what's not working.
Ring me, message me on WhatsApp, or send a short email. Tell me the one thing that's eating your evenings and we'll start there.
No bots. No forms. Just me.
Call 0459 968 616 or email heidi@hcosmartadmin.com